Pizza Hut reviews and complaints 2
View all 2954 complaintsPizza Hut - pan pizza
I grew up with Pizza Hut as a kid and I loved the original pan pizza. It was king to me when it came to pizza. Although with this new formula pizza hut rolled out in May 2019 I feel to me it's horrible and isn't the same as the original pan pizza. The dough taste undone and I think it was a mistake for Pizza Hut changing things. I don't even look forward to eating pizza there no more.
Pizza Hut - illegal service fee (taxes are already high enough) a scam for corporations to continue enriching
As much as illegal activity that's going on in this world the only thing now we need is for restaurants and big Corporations to continue taking more money than necessary from their customers/members. I experienced this illegal activity couple days before 4th of July 2019. I had ordered a pizza with no extra type of toppings, crust, or anything that would INCREASE the cost of me and my family ordering a pizza and to my knowledge the girl that gives me a total and says it will be ready in 20 min. I ask her is there any reason why the total is more than what taxes included.? Did I get charged for the 3 toppings ? AND THEN ONCE I ASKED HER ABOUT THE PRICE DIFFERENCE She clearly explained that their is a service fee now and started naming a few other companies that are doing it, and trying to make me comfortable with each company she named. I asked her if this "Service Fee" would be printed on my receipt which then she explained yes. I arrived to the place of crime to receive the product I had ordered. As I show up I tell the young gentleman in the front, perhaps I can get a print out of what you guys are charging this "Service Fee" for or a disclosure? His response was to speak to the Lady Manager and she said they have something on the counter. As I asked for Parmesan Cheese and Red Hot peppers, that are usually supplied with the Purchase order they charge 99 cents PER. I couldn't quite understand what circus parade was going on, as I pay for the pizza I grab my pizza and test to see if the kid was going to give me my change and accept my pizza and receipt and walk to my car to set the pizza down. Im waiting for him to wave me down or at least come out and acknowledge his mistake and which he doesn't. This greedy act aggravated me quite a bit, went back inside the place of crime and before I can say anything the cashier states, "oh you FORGOT Your change..." as I received my change I told the customer there be careful with them taking more than what they are charging you. This is an absolutely illegal act and aren't able to charge more than what STATE TAX and Their PROVIDED Prices are posted. Not only that after inspecting my receipt they had input a different number to receive rewards on a different number which is another way of taking your rewards and taking your credit for others purchases. I WILL NOT BE RETURNING TO ANY CORPORATE PIZZA PARLOR. I will now SUPPORT MOM AND POP Shops or locale restaurants and Hit them where it hurts since this is a pick and choose outcome. Because of The Rewards that was stolen and not only that the illegal service fee... Just because we are in california doesn't mean that we have to be charged for breathing. completely illegal... Ticket# 0203 Date: 7/2/2019 Time:10:51 The phone number stealing the rewards: 661-547-0808 I would want a class action settlement with this corporation to be done and to return not only all the money returned to all of those they have stolen it from, also to return rewards points disbursed to every member who has ever ordered since this ILLEGAL ACT HAS BEGUN. HAPPY 4TH OF JULY.
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