Life Alert Emergency Response

My Daughter from California set me up with a LIFE ALERT emergency system out of my concern for having to live alone while having significant heart problems and severe complications from diabetes. I found the system completely useless. When I tested it I didnt get service call for at least several minutes..and had several false alarms where I had to rush downstairs (almost falling down) to say there was no emergency . The cost of this service is rediculas..and I was able to get a much better system on Amazon that requires no monthly fee ..dials 911 and several personal numbers in an emergency..for a total of $206 with no additional fees, 3year insurance policy, and a 90day return policy.
When I tried to return my life alert unit because of my complete dissatisfaction with it, I was rudely told that I couldn, t and had signed a contract for three years. that there is nothing I can do because I signed it..I cant imagine how many other old people are scammed into this contract. If some one is unhappy with the product for poor service they should be allowed to break the contract. I didnt not realize it was a 3 year UNBREAKABLE contract which is obviously set that way to extract money from old people with poor health who dont understand the ramifications of their signature. I am totally disgusted and will fight them tooth and nail...even if it kills me...Thomas Alfieri

Life alert is a scam sign up with companies that do not require contract, I am an ex employee and worked there I know what I am talking about they prey on the elderly Management is about as nasty as they get in this world, they think they are doing you favor in giving you a job, company is shady and unethical they are out to get every penny from you, stay away there are better companies way better, Life alert is not even rated in the top ten for medical alert companies look them up on google. There is manager there Ken he is the most unethical person you will ever meet. Bad Karma and bad energy you can feel it in the place, life alert is out to con employees and customers. Look at their commission plan with a magnifying glass, if someone cancels with in 90 days you get a charge back so you can have one great check and they take the money back on the next one, basically they have it down to a science on how to screw the employee to maximize profits.

I got life alert for my mother she lives in alabama and i stay in michigan. She had it for two years when she had a stroke and had to be put in 24 hr care . I am unable to retrive the unit due to a family dispute. And life alert will charge me 300 dollars for the equipment. .. now thats not fair but i do understand the trick is that they will allow me to use a payments plan but my current bill of 39.99 still will apply until the 300 dollars is paid in full. It is my opinion that I will never recommend life alert to anyone due to the fact that at some point the machine should become the clients they know that situations accrue and the machine may get damaged or taken, its all a scam pass this information along before you get life alert for a family member that is shareing a home or has a blended family .or if you do not reside with the family member they
may keep your machine and you will have to pay dearly.