Razorgator reviews and complaints 1
View all 8 complaintsRazorgator - BCS Tickets
I purchased BCS tickets on-line based on the seating chart Razorgator had on their website as the "venue map". I wanted to be behind Alabama, which was the home team. I paid $2800+ for 2 tickets in section 6, 8 rows behind the Home Team bench. I was horrified to find myself sitting behind Texas in a sea of Texas fans when I arrived at the Stadium! This was a once in a lifetime experience that will never be the same. Yes I went, yes we won BUT this was NOT the awesome experience I paid for.
I called Razorgator & they informed me since I purchased the tickets on-line it was not their fault. I was the Rose Bowl's fault because they provided the venue map & they could do nothing to help me since one of their agents did not sell me the tickets. Well who did? Aren't they an ON-LINE ticket broker? Then why I am responsible for purchasing tickets on the HOME side based on the information on their website which turned out to be the visitors side. NEVER PURCHASE TICKETS FOR ANYTHING FROM THEM!
The complaint has been investigated and resolved to the customer’s satisfaction.
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