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CB Streaming Services Roku 150 Winchester Cir, Los Gatos, CA, 95032, US
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Roku
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Roku

150 Winchester Cir, Los Gatos, CA, 95032, US
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1 complaint
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Website
roku.com
Phone number
+1 (408) 556-9391
Category
Streaming Services

Roku reviews and complaints 1

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J
1:09 am EDT

Roku - Free channels should not need a pin - a pin is for charging fees

After being erroneously charged for a channel that never stated a fee, nor did it even load I was told by roku to create a pin so this cannot happen in the future.
Now I am unable to add free channels... Each time I try they ask for my pin.
I am setting myself up to being charged again and the fiasco to get the erroneous charges removed is not worth it.
This seems to be a scam to me, roku seems to allow its customers to be scammed by providers.
I want to add youtube free channel and cannot because I will not use my pin for a free channel... It negates the purpose if I get rid of my pin to get the free channel... They could charge me just as before.
This makes no sense.
A free channel should not require a pin which is exclusively for paid channels.
This is opens roku customers up to being scammed.
Poor business roku.

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