Menu
For Business Write a review File a complaint
CB Apparel Banana Republic 27000 Crown Valley Pkwy Space #908, Mission Viejo, CA, 92691, US
Banana Republic company logo
Banana Republic
reviews & complaints
Banana Republic company logo

Banana Republic

27000 Crown Valley Pkwy Space #908, Mission Viejo, CA, 92691, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
K
4:40 pm EST

Banana Republic - credit card

I had gone in as I was buying an item. I was told to use my reward I had to use their credit card. I told the rep my car was broken into and my wallet stolen, and I had canceled card but not yet received the replacement. He said he could look it up. He tried but said there wasn't a replacement sent. He proceeded to have me fill in something online. It said they would run credit and I told him I didn't want a hard inquiry. He said it was just the same as them replacing the card. It wouldn't be a hard pull.

A day later, I get the card he said I wouldn't in the mail. I call lots of people, 5 calls, hold for 15 min twice. All of a sudden I find out the card I got was the replacement, and there was a hard pull on credit and I am getting another. The manager said nothing they can do to make it right. Offered me nothing.

This is a poor experience, and misrepresentation of my credit being pulled and now I have to call and cancel one which isn't good for credit either! I work in a bank... Too.

Be cautious what you are told.

Read full review of Banana Republic
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.