Vons

Hello. Today at 6pm, Sunday 11/13/22, I was just informed by a Vons employee that the newest store manager today knew about a refrigerator unit going down and left a lot of hot dogs on the shelf but didn’t remove them until 1pm today and then the employee was told to put the hot dogs back in the unit once it was repaired. They have no idea how long the unit was down for before realizing the unit was no longer working. Do you realize how dangerous this stunt is for customers not knowing they could be eating hot dogs that sat unrefrigerated for a certain amount of hours? I was told by a concerned employee that he or she feels this was not right. I don’t know the managers name but I wish I did. You guys should be ashamed of yourselves for hiring someone like him to run your store.

I will never purchase hot dogs or anything else from your store there in Monrovia.

Today i tried to call customer service and no answer for 30 minutes, so i decided to drive down there to find out if Western Union is working. I stood in line for about 20 minutes after other people got their money, then i was told i she might not have enough $ for me to pick up $500. Nobody bothered to ask if i could be helped prior to this. After i asked who was in charge of customer service, it was the lady named Jackie who i was waiting in line to see at the vustomer service desk. When i asked her why nobody was answering the phone for 30 min, she contradicted me and asked other workers to rebutt me, which Sweden... not a socialist success... https://youtu.be/1i9FQ834yFc is simply being dishonest. After i expressed frustration she finally scraped together $500, but at the end tried to count the $ very fast so i cld not see how much she gave me. I then had to ask her to count it out again and place it on the counter where i cld see it as she was counting. She acted perterbed by that and very loudly told me to "have a nice day" as if she was angry with me.