Menu
For Business Write a review File a complaint
CB Furniture Stores Easy Life Furniture 8750 Tampa Ave, Northridge, CA, 91324, US
Easy Life Furniture company logo
Easy Life Furniture
reviews & complaints
Easy Life Furniture company logo

Easy Life Furniture

8750 Tampa Ave, Northridge, CA, 91324, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
ComplaintsBoard
P
7:55 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Easy Life Furniture - defective merchandise non-refundable

I ordered the "Cosmo" bedroom set which included dresser/mirror, nightstand, and bedframe that came to a total of $966.00. Again as previous people have reported, they are very nice and accomodating while making the sale. It was delievered to my apt. on Saturday within a reasonable amount of time, but not in the time frame they quoted 12-2pm arrived at 0330pm, I was excited as this was my first bedroom set in 14 years and in a new abode. Three days later, while I was cleaning the mirror I noticed a scratch towards to bottom, I called them the next day and they said there was nothing they could do about it. So I said to them "I paid almost one thousand dollars for furniture that was defective and you wont do anything about it?" I was told that scratches are not a defect and they could not do anything about it. When I asked for a refund, they refused saying that once furniture is delievered it is non-refundable. So this is a business that sells you imperfect furniture and then wont lift a finger to fix it or replace it. I was planning on buying more furniture from this place but after this kind of service I will be complaining about their company to anyone who will listen.
Do yourself a favor and do not do business with "easy life furniture" it's a rip-off!

Read full review of Easy Life Furniture and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
H
H
HateEasyLife
US
Send a message
Mar 20, 2011 2:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SAME THING HAPPENED TO US. THE ONLY THING DIFFERENT IS THAT THEY SOLD US AN IMPERFECT MATTRESS THAT DID NOT FIT INTO THE BED FRAME

ComplaintsBoard
N
12:00 am EST

Easy Life Furniture - custom made collection nightmare

We bought a kid collection called "knotting hill" for our 3 yr old daughter. When the custom furniture was rec'd after 6 weeks of waiting the color we chose was white and we ended up getting "oof white" mixed with bright white on different areas of the furniture.

We contacted customer service to have them pick the furniture back up and we were told that it wasn't possible and we should of called sooner! I was appalled that we were blamed for their mistake! I was able to speak with supervisor who said we'd need to speak with manager and we never got a call back and it's now been 2 weeks and no call? It's the most horrible experience ever... and never again!

Read full review of Easy Life Furniture
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.