Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Retail and Online Shopping Giftcards.com 6220 Stoneridge Mall Rd, Pleasanton, CA, 94588, US
Giftcards.com company logo
Giftcards.com
reviews & complaints
Giftcards.com company logo

Giftcards.com

6220 Stoneridge Mall Rd, Pleasanton, CA, 94588, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.giftcards.com
Phone number
+1 (877) 944-3822
Category
Retail and Online Shopping
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h

Giftcards.com reviews and complaints 1

View all 20 complaints
ComplaintsBoard
D
8:53 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Giftcards.com - Fraudulent charges on gift card

I was given a $50 gift card from gift cards.com for my birthday. It was declined on my first attempt to use it. I discovered that there were multiple fraudulent charges on the card. I submitted a dispute per their protocol. The servicer BHN refused to reimburse claiming terms never disclosed. They also refused to disclose the merchant associated with the fraudulent transactions.

Poor customer service.

Non existent disclosure of terms

Questionable card and network security. In my experience.

Desired outcome: Missing funds restored Merchant associated with fraudulent charges disclosed

Read full review of Giftcards.com and 1 comment
Hide full review
1 comment
Add a comment
B
B
Blackhawk Network Holdings
207 comments
Send a message
Feb 27, 2024 11:58 am EST

Thank you for contacting Giftcards.com. We apologize if your experience was not 100% positive.

Thank you for taking the time to contact us. We appreciate your comments and suggestions, as we are always looking to improve upon the gift card experience, we have contacted you via DM to learn more about the experience.

You can also contact us at 877.944.3822.

Regards

Jose G.

Giftcards.com

More
Copy link
Report
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.