Avangate reviews and complaints 2
View all 92 complaintsAvangate - Glary Utilities
After 2-3 years of using the "free version" of GU then on Jan30 2015 I was asked to pay $16.51 AUD for the "pro" version. The payment was requested by MyCommerce, Inc. and I paid that day using Paypal.
I have now received a request from Avangate Inc for a payment to "go pro" I sent an email today to Avangate to advise them payment has been made for GU Pro but they just send several pages of info without addressing the payment i made on Jan 30 2015.
Who are MyCommerce? do they own Avangate? Am I being scammed?
Paypal Invoice for the transaction on Jan 30: 3CEQ5VS-A8RKCG
Neil Maxwell
[protected]@hotmail.com
Avangate - Tweakbit
I purchased this product through a on-line add at Ookla SpeedTest.net. My paypal account was charged. However, I never received the software, the software registration, or anything. I was ripped off.
I am trying to get my money back through PayPal. However, it is frustrating as PayPal has put up one hurdle after another. Shame on PayPal for the claims they make at protecting their customers.
PayPal has protect Avangate. It is a rip off.
The complaint has been investigated and resolved to the customer's satisfaction.
We are really sorry you had a negative experience with us. Customer service is high priority for us. We appreciate you notifying us of this problem. We will do our best to look into the issue and improve the quality of customer service we provide, including check-out at the shopping cart.
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My minor son was charged $19.99 on his credit card for "software" he never purchased. Do not even know how they got his account info. Called 888 number and said they would send him a text in the next 4 hours. Nothing so far