La Quinta Inns & Suites reviews and complaints 1
View all 700 complaintsLa Quinta Inns & Suites - Fire alarm incident
At 3 am the fire alarm was set off, by a very unsavory person unfortunately this person was also located right by our room screaming, yelling profanities. Not only was our sleep interrupted but my grandchildren age 5 & 6 were traumatized. After which it was difficult to get back to sleep.
I contacted management all he had to say was basically it not his fault “we can not control unforeseen circumstances”
no courtesy credit of any kind but would allow a late check, out of course this was offered after we had already left.
Desired outcome: As a COURTESY a % credit off my room charge.
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