Checkers & Rally's reviews and complaints 1
View all 676 complaintsCheckers & Rally's - Rally's customer service
A normal sized order took more than 30 minutes to prepare. At the window, I was TOLD by a lethargic male employee to park and wait, and that the order would be brought out to me in 5-10 minutes. The order was not brought out, so I went back through the drive thru. When I asked about the order, a female employee with glasses and ponytail, shouted "[censored] you, were busy!" She continued to cuss and yell. Ridiculously unprofessional. The store, in fact was not busy; a total of 3 customers over a 40 minute span.
Desired outcome: The employees need to be retrained, if not fired
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