LA Fitness International

I joined LA FITNESS a year ago and was told specifically that my 3- year membership would allow me to use gyms across the US. After paying for a year I found out inadvertently that my membership is only for California. This I found out from staff at Sorrento Valley LA FITNESS, however they told me, that the guy who signed me up was making false promises and was fired and that if I call the membership line they will correct the issue. Having called the membership line or office line I came across the worst woman I have ever come across. Her name is Colleen (extension 11294) the office number is [protected]. She said that regardless of whether I was misled or not it doesn't matter and I will not get a correction on my membership. I would have thought they would have seen the light, considering that two of their own office staff admitted false advertising from the beginning, but Colleen was oblivious and said that I would have to pay MORE! despite being misled.

Go to 24 Hour Fitness or any other gym that costs less (this place is the dumps). Don't hand over your money until you are satisfied in the integrity and service level of the gym and its staff.