Red Lobster reviews and complaints 1
View all 427 complaintsRed Lobster - Gift card
On May 16, 2023, I went to Red Lobster and showed them my gift card for payment. I also showed them the receipt they gave me last time that showed $22.40 remaining in the gift card. They said there was no balance on the card. This is impossible since I used the card once in February and was away in March and April and didn’t use it. I realize that card numbers and computers are the only things you go by, but this was a definite mistake. For $22.40, you lost a good customer. I have an app and used to go often.
Desired outcome: Refund of $22.40
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