Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Retail Stores Costco 33961 Doheny Park Rd, San Juan Capistrano, CA, 92675, US
Costco company logo
Costco
reviews & complaints
Costco company logo

Costco

33961 Doheny Park Rd, San Juan Capistrano, CA, 92675, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
+1 (949) 240-3558
Category
Retail Stores
Working hours
Mon
10:00 am - 6:30 pm
Tue
10:00 am - 6:30 pm
Wed
10:00 am - 6:30 pm
Thu
10:00 am - 6:30 pm
Fri
10:00 am - 6:30 pm
Sat
9:30 am - 6:00 pm
Sun
10:00 am - 6:00 pm

Costco reviews and complaints 1

View all 1971 complaints
ComplaintsBoard
O
11:09 pm EDT

Costco - helper was just watching and not helping at all

I'm so disappointed of costco now. I just spent over $200.00 of grocery and I need some help on putting grocery in boxes in my cart as I checker was scanning the items. His helper was just watching and not helping at all! He was not doing his job that he's being paid. I'm lady with heart problem and they expected me to bag my own grocery while this strong built young man was just standing there not doing his job. The checker was a bit embarrassed. I should not have to demand for this young man to do his job to bag my groceries. I've been a member of costco since 1986 and spend a fortune all the time. Their customer service had declined since the corona virus. I hope that this will be just a temporary thing. If they continue to take their customer for granted, I will be force to do my groceries somewhere else. I love costco, but if they will not provide customer service, I will go somewhere else.

Read full review of Costco
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.