Mor Furniture

I was given the wrong information by sales person Karen Rocha about a mattress I purchased at your San Marcos location and she tried and the management tried everything they could to say no returns and no refunds no matter what. Then they said they needed to reach out to stearns and fosters to ask them about a return. I contacted stearns and fosters and they said the matter had nothing to do with them and they only deal with warranty issues and the Manager Reynaldo Herrera still told me he had to wait to hear back from them to make a decision. Then I looked up a California law that protects the consumer stating if a merchant gives the incorrect information about a product which includes a mattress whether its intentional or not then the product has been misrepresented and needs to give a refund otherwise I was going to be reporting this to the credit card company. They then changed their tune and said they would give a refund and would pick their mattress up. Now they keep telling me they can't come get the mattress when I'm at home and available and keep giving me dates to pick it up when I'm not at home. They said they will come get the mattress this Saturday but won't tell me a time till 2 days before pickup. I'm tired of waiting for more furniture to get back to me. I have waited 2 weeks already and this is unacceptable.