Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Fast Food Chains Sonic Drive-In 2245 Santa Rosa Ave, Santa Rosa, CA, 95407, US
Sonic Drive-In company logo
Sonic Drive-In
reviews & complaints
Sonic Drive-In company logo

Sonic Drive-In

2245 Santa Rosa Ave, Santa Rosa, CA, 95407, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.sonicdrivein.com
Category
Fast Food Chains
Working hours
Mon
10:30 am - 7:00 pm
Tue
10:30 am - 7:00 pm
Wed
10:30 am - 7:00 pm
Thu
10:30 am - 7:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 7:00 pm

Sonic Drive-In reviews and complaints 1

View all 1804 complaints
ComplaintsBoard
M
1:28 pm EDT

Sonic Drive-In - Should require all national promotions be honored by all franchisees and those franchises that do not honor be fined.

Santa Rosa, CA fails to allow any of the popular national Sonic promotions, i.e., 1/2 price slushes, limeades, between 2-4 or the 1/2 shakes after 8pm. They also advertise the app on their menu boards and then fail to honor the discounted app prices, "saying it's a 3rd party and not affiliated to that franchised Sonic." The Santa Rosa location is a very negative representation of the Sonic Drive-In Brand. This location is a very negative representation to the SONIC Drive-In BRAND, and their business practices are deceptive to the loyal Sonic Drive-In customers! We have had decades of positive experience with SONIC Drive-In's nationwide. We have given this location several chances being new; the staff and management are just rude. It probably explains the drop in local community enthusiasm for this SONIC brand. It's truly unfortunate, customer can travel just a block in either direction to other fast-food locations with far better customer service and products.

Read full review of Sonic Drive-In
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.