Vons reviews and complaints 1
View all 680 complaintsVons - Overdue refund
On 12/24/07, I bought two gift cards for the family of a homeless boy that I tutor at a North Hollywood shelter — a $50 card for groceries and a $50 for Sears department store. A few days later, the mother of the boy called to tell me that they had taken the bus to Sears, picked out their merchandise and then were unable to pay for it as the card had no credit on it.
I took the card back to Vons, and they said they couldn't put any credit on it and I would have to purchase another card, then wait for a refund of the $50 I paid for the original card.
I have called and gone in to the store, several times, to check the status of the refund, and no one ever gets back to me. It's now September 20th, and I've heard nothing, nine months later.
Latest Vons Reviews
Employee conduct / assault Bulling Lack of customer service by floral department Tuna fish packed in water Security guardGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!