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CB Animals and Pets Entirelypets.com 34501 7th St, Union City, CA, 94587, US
Entirelypets.com company logo
Entirelypets.com
reviews & complaints
Entirelypets.com company logo

Entirelypets.com

34501 7th St, Union City, CA, 94587, US
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1 complaint
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Website
www.entirelypets.com
Phone number
+1 (800) 889-8967
Category
Animals and Pets
Working hours
Mon
5:00 am - 7:30 pm
Tue
5:00 am - 7:30 pm
Wed
5:30 am - 7:30 pm
Thu
6:00 am - 7:30 pm
Fri
6:00 am - 7:30 pm
Sat
7:00 am - 4:00 pm
Sun
8:00 am - 3:00 pm

Entirelypets.com reviews and complaints 1

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C
6:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Entirelypets.com - Over charged for extremely delayed product delivery

Purchased antibiotics for a sick farm animal. Was notified days later via email that one of the ordered items was out of stock and would be filled within 1 to 2 weeks. After 1 week I contacted the company asking the status of my order and got no response. I attempted to contact the company several times with no response. My order was partially filled and finally arrived over a month later. Was delivered to the wrong address and left in 100+° temps. I'm not even sure the medicine is safe or viable to use now. When they shipped the item they charged $29.95 shipping which was supposed to be free because my order was over $79. I paid $74.34 for a $43.99 bottle of meds and lost an animal's life because of this company's willful neglect. Would not recommend this company

Desired outcome: Refund the purchase and pay return shipping if they want the unusable merchandise back.

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