Menu
For Business Write a review File a complaint
CB Retail Stores Costco 1486 Corte Santana, Upland, CA, 91786, US
Costco company logo
Costco
reviews & complaints
Costco company logo

Costco

1486 Corte Santana, Upland, CA, 91786, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
ComplaintsBoard
J
2:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Costco - Coffee k cups box of 100

I have purchased these k cups for 2 years and love the taste and the pricing of 100 k-cups for around $36. I've had trouble with my Keurig and called them. We went through all the steps required for maintenance that I always perform, however, it drips slowly and not totally in a cup; the cup may only fill 1/3 and you have to run it through 3 times. The service rep asked what kind of k-cups was I using and I told him Kirkland. He said that is the problem, try switching to a Keurig approved K-cup. He said I could also cut open the k-cups and pour the contents into the Keurig filter, where you can use your own coffee. I did but it was such an inconvenience. So, I just bought the Keurig 550 at Costco. The new Keurig models take over 350 types of K-cups but the Kirklands K-cup is not one of them. I believe I have a recommendation. Re-engineer the Kirkland K-cups; there is too much coffee in the k-cup and it is extremely course and dense which jams the Keurigs. I love the taste and I love the value. I now will only purchase k-cups with the Keurig approval label. You need to get the approval on the box. Thanks for listening. COSTCO is first rate in all its products and I hope this helps.

Read full review of Costco and 1 comment
Hide full review
1 comment
Add a comment
S
S
SueMou
US
Send a message
Apr 22, 2017 10:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I love Kirkland brand k cup coffee. Took me about a year to figure out the problem with my Kureig is the kurkland brand k cup. I've descaled buying Kureigs cleaning solution, using white vinegar, using a needle, calling the company and finally tried a different brand KC up which has less grounds in each cup. Very aggravating when I just want a good tasting cup of coffee

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.