Sonic Drive-In

I went to our Sonic about 3 weeks ago and ordered dinner for my family. I only did a quick check and the right number of items were there and the shapes were right. I ordered 1 cheeseburger meal and three Chicken sandwiches (you know the ones with the king Hawaiian buns). When I got home I had 1 chicken sandwich and 3 hamburgers. All with the meat only... no cheese. No sauce no lettuce. I live the next town over so I called three times NO ANSWER at all. I called HQ and they took my info and said they would escalate it up. Never heard from them again. Stopped by today again because my son had a doctors appointment and he really wanted it. The sandwiches were right but the onion rings were barely cooked same with the fries...soggy and limp. Also the speakers weren't working well so it took 13 minutes to order with me and the order taker keep asking each other to repeat what was said.
We use to run over there for the happy hour drinks but it's not even worth going there anymore

I have been a frequent customer at the above restaurant since it opened in town. Today I received THE WORST service ever. When I placed my order it was read back correctly. I waited for 20 minutes for the car hop Haylee to bring out my order of 4 drinks. I had to press the button for service again because we were forgotten. When she brought the order out it was wrong and she seemed put out that she had to correct it. When she came back she had poor customer service skills and was obviously new on the job. There is no excuse that I had to wait over 20 minutes for an order of 4 drinks. When the slushes were brought out they were completely melted. The manager on duty was ?Zeta? I will be contacting her as well. This visit was completely unacceptable and I deserve a refund for the poor service. I can be contacted at [protected]@yahoo.com to resolve this issue.