Circle K

Dear Circle K, I have made an effort to contact Circle K via phone and writing since September 4, 2020. Circle K has ignored all efforts and has not returned one phone call since 9/4/2020. I want Circle K to know that I am still pursuing the incident from 9/4/2020 (Manager Ana). At this time, I am still trying to obtain the 911 recording and will pursue getting it via subpoena if necessary. Since, the Manager made a false report to the Vista Sheriff upon their arrival. I have notified the California Lottery Commission of the incident. I believe the Manager, Ana, called the Sheriff on that day as an "Act of Racial Prejudice." She only called after I began to record her with my cell phone when she refused to redeem my lottery tickets for more tickets for no apparent reason. She falsely claimed to Sheriff she was concerned about COVID-19 and CASH. NO CASH was requested and I will continue to pursue this issue. Once I receive the 911 recording, I will begin the process of contacting all available entities if Circle K continues to refuse to contact me. I am keeping records of these efforts and Circle K's failure to respond.. I believe their manager, Ana, acting on behalf of Circle K was trying to incite law enforcement on the basis that I was a Black woman a trend that has been played out against Black people throughout the United States on an increasing basis. At this time, as of 9/30/2020; Circle K has not made any effort to contact me. I will continue to pursue this issue until I obtain some form of resolution and will escalate this as I obtain recordings, etc. to support my complaint. This behavior does not appear to be consistent with the message from the CEO Brian Hannasch on the website dated 06/08/2020. Since Circle K continues to refuse to respond, I can only assume you do not intend on addressing this issue and will proceed with all necessary actions available to me.