La Quinta Inns & Suites reviews and complaints 1
View all 702 complaintsLa Quinta Inns & Suites - customer service
Stayed at the La Quinta in Silverthorne Co. this past week. For two days they did not have hot water. The 1st day I called the front desk to complain and my children and I were offered a shower at a nearby hotel and a refund for that night. The following morning, no hot water again, this time we were not offered a shower or any other compensation and was told the manager wasn't in yet. Upon checking out I left a message with the front desk asking the manager to call me. Several days later, still no phone call. I emailed the Manager requesting a refund and received an unapologetic reply. Indicated they refunded one night and would only do a partial refund for the other. This isn't acceptable to me.
Latest La Quinta Inns & Suites Reviews
Lodging at LaQuinta Amarillo, TX Horrible Management and Ownership Overwhelming odor masking scent Hotel room in lufkin on south first street Return of propertyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!