Menu
For Business Write a review File a complaint
CB Animal Hospitals Banfield Pet Hospital 1212 4th St SE Suite 190, Washington, DC, 20003, US
Banfield Pet Hospital company logo
Banfield Pet Hospital
reviews & complaints
Banfield Pet Hospital company logo

Banfield Pet Hospital

1212 4th St SE Suite 190, Washington, DC, 20003, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
M
9:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Banfield Pet Hospital - Vet misdiagnosed wrong pet. Vet sends medical info via personal devices. No consent given for online marketing

Both pets medical records were falsely documented with erroneous medical information. Staff and Vet use personal cell phone to scan medical information. Staff posted photos of one of my pets without my consent, which puts my pet and my own safety at risk for being targets of theft as the breed I own is very popular and susceptible to being stolen at gun point.

Desired outcome: Cancel plans without charges to me correct medical records for 2 dogs, remove social media post images pay for unauthorized use of pet for company financial gain me &my pets theft targets pet name images were used and falsely claimed

Read full review of Banfield Pet Hospital
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.