Family Dollar reviews and complaints 1
View all 2297 complaintsFamily Dollar - Cashier stole $100 from my 13 year old daughter
On April 1, my daughter purchased discounted easter decorations and some candy at Family Dollar located at 2305 Rhode Island Ave, NE Washington DC at 244pm. Her purchase came up to $10.07. The cashier a Hispanic female told my daughter she did not have change for $100 bill. My daughter then told her two brothers to gave her their money so that she could purchase the decorations. My daughter then gave the cashier, one $5 dollar bill, $6 one dollar bills and one $100bill. Rather than return the $100 bill to my daughter, the cashier took it and gave my daughter change for $11.00. Once my daughter realized that she had given her $100 bill to the cashier, she asked her for it back. The cashier told her she did not have it. My daughter then called me and I asked to speak to the manager. The manager a thin black man with dreads/braids, could be heard cursing and saying "That [censored] don't need to talk to me. I aint got a [censored] to do wit dat." He repeated obscenities like that. I told my daughter to wait there, that I am calling the police. Within 5 minutes, I was at the store. An elderly/middle aged black man came to me and said he was reviewing the cameras. He concluded that no customer at the store could be seen picking up the money. I knew that as the cashier had taken it. However, by the time I got to the store, the cashier had hurriedly left the scene of the crime. I called the police and the police told me that the cashier had left. I told him I would call the store at the end of the day to see if the money was placed in the cash register. This is not the first time that this particular cashier was involved in missing money. A couple months ago, she attempted to steal a $50 bill from me under similar circumstances, but I insisted that she give me my money back and then she pretended that she saw it on the counter in front of her. This cashier and her manager should both be terminated. The cashier is a thief as she stole my daughter's money and the manager is highly unprofessional to be using obscenities in front of children. I will pursue this to the highest degree. I want my $100 returned, and I want the cashier fired and the manager retrained at the least.
Claimed loss: $100
Desired outcome: I want my $100 returned, and I want the cashier fired and the manager retrained at the least.
Confidential Information Hidden: This section contains confidential information visible to verified Family Dollar representatives only. If you are affiliated with Family Dollar, please claim your business to access these details.
Latest Family Dollar Reviews
Bad experience The manager, and one of the cashiers. Manager yelling at me for no reason 4 tubes of dr teals lotion on clearance for $4... Rung up $5 Digital couponsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!