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CB Wellness and Spa Massage Envy 1500 Oakley Seaver Dr Ste 15, Clermont, FL, 34711, US
Massage Envy company logo
Massage Envy
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Massage Envy company logo

Massage Envy

1500 Oakley Seaver Dr Ste 15, Clermont, FL, 34711, US
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1 complaint
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Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 8:00 pm
Sun
10:00 am - 6:00 pm
ComplaintsBoard
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7:58 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Massage Envy - fraud/poor management

Ive been a member for almost one year and was satisfied at a NC (Rivergate) location. Recently, relocated to Clermont Fl and what a nightmare. The manager has no people skills, unfriendly, arrogant, rude and just plain NASTY to staff and customer. I was provided inaccurate information by front desk employee, the employee informed manager of the mistake. The manager told me that she is not responsible for inaccurate information and that I should have read the contract. Are you kidding me! Where is the customer service, discussion, problem solving skills! I advise you to not go to this location. I serious wish the number listed on internet for corporate office was valid.

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