Steak 'n Shake reviews and complaints 1
View all 1731 complaintsSteak 'n Shake - service or lack thereof
We visited a Steak ‘n Shake (4120 N, FL-7, Coral Springs, FL 33073) across from Coconut Creek casino at 6:15 the morning of September 21st, on our way out of town. We saw two men asleep in two booths. When we made enough noise to wake them, we were told that they could not take our order until a manager arrived at 7:00. The sign on the window clearly says they are open 24 hours, but I guess that doesn't mean that you can order or eat food 24 hours. If a manager is needed to take orders, then the place should only be open when a manager is on duty. We had visited this same Steak ‘n Shake a week earlier and notice a man asleep in one of the booths. This gives the appearance that Steak ‘n Shake allows homeless people to use the booths to sleep. We have no way of determining if the man was homeless, we do believe he was one of the same men asleep in a booth the day we were refused service.
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