Volkswagen reviews and complaints 1
View all 405 complaintsVolkswagen - fraud
In my opinion gunther vw has committed fraud for the following reasons: on 11/20/07 I purchased a 2005 honda accord from barry gunther. I should also mention that they showed me a "clean carfax" report at the time of purchase. I decided to sell the car and listed it in auto trader as a clean carfax vehicle. I got a few calls but no one came to look and I was asking a fair price for a low mileage, what I thought was a clean car. Finally a person did call me back and told me that my car showed a accident! I told her that I had my copy of the carfax that the dealer had given me and that there must be some mistake. I than put in a complaint to carfax who then did their investigation and come to find out the car had been in an accident before with the previous owner. I called gunther vw and they turned me over to steve meadows the used car manager. I also took the car to a body shop and found out two things. Number one is that the bump under the car (That I thought was minor when I noticed it the day after purchase) was almost a $900 fix and two was told that if they had the car up on the ramp at gunther vw they had to have seen that the car had been in an accident and had been repainted. I went back to gunther vw and fist talked to a guy "woody" I think his name was and he stated that unless the frame is bent it is no big deal etc etc. I talked to meadows and he more or less said the same thing. I presented a letter to gunther vw with 4 options to solve this matter that I thought were fair but have had no response. These people knew that the car had been in an accident they represented that they had "gold checked" the car. They put new front brakes on the car and could not have missed the cross member damage and the fact that the car had been repainted the body shop inspector stated that it was obvious. They handed me a carfax knowing that it was not a true representation of the vehicle and now they are ignoring the facts! They are crooks and liars. This vehicle has diminished value and gunther vw could care less! 1
The complaint has been investigated and resolved to the customer’s satisfaction.
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I purchased a vehicle from Gunther in November of last year and financed the vehicle through VW credit. Approximately 45 days later I received a call from the finance guy, Clyde, who advised they had not filled out all parts of the contract and therefore "the contract was invalid and couldn't be funded." I called VW credit to verify and was told they had no record of an account for this car. I drove to Gunther on Christmas Eve and was told "Clyde" was unavailable and they did not have the necessary paperwork on hand. At the end of January I had just about enough and decided to turn the vehicle in. This time "Clyde" was available and accepted the vehicle. Approximately 3 weeks later I received a call from some guy named "Steve Meadows" who advised "Sorry for the mix up but your contract was submitted and is valid now." I called VW credit and they advised that a contract had been submitted after I returned the vehicle and was back dated for November. They stated, "This is an issue for you to work out with the dealer." I have purchased 4 cars from Gunther and will never ever buy another one from them. I have decided to seek some type of arbitration and attempt to see what exactly "Steve Meadows'" role in this whole apparent fraudulence actually is. I would be more than happy to name him in some type of civil lawsuit.
This dealer is the wors dealer in florida, sellers are liers and sell bad preowner sertified cars.
Purchased a used vehicle that was overpriced due to Gus Menchaca sales tactics. Once in his office he never explained exactly all the fees and what was the sale price of the car. He just said work with the bottom price while he left a lot of blank spaces on the contract. We went back and forth on the sale price for a while and after an hour of them holding my trade in keys, being pressured, not having the correct figures in front of me. Did the deal. After I noticed they used my trade in to bring up the sale price of the car. Ended up paying $4000. + More than I should have. Also they said all the maintenance was done on the car, It wasn't according to the dealer they took it too. Missing $600. Worth of 30, 000 mile service. I had purchased another car from Gunther Mazda 3 years ago, but will not go back. they have lost my business for good. The first Generation Gunther Family would not be pleased.
steve meadows from gunther vw is a piece of ### ! even his wife thinks he is a troll !
Steve Meadows is just a miserable piece of ### ! Gunther obviously does not have very high standards.
Steve Meadows is a dirt bag, a piece of garbage, and a low life pig ! Obviously Gunther does not have high standards
This dealership is probably the biggest waste of time that I could have ever imagined. If you are into playing reindeer games with the salesmen all day, then this is you place. In late October, a salesman (ALI), began playing all the textbook sales games in the book. Gave me a price to buy the car I wanted, and when I returned the next day...this salesman could not even remember what price he quoted. When I reminded him of the previous price given the day before, then he suddenly stated that the price given was not including taxes. That was a total lie, because I specifically asked that question and even wrote it down to confirm this price. These swindlers are no place to buy your next car..trust me. Go ahead and waste time with these guys and I promise you will regret it. If your not going to fatten their wallet sufficiently, they will lose a deal before negotiating with the customer. I have never been treated so rudely before as a customer. Your a car salesman Ali, one notch above a cab driver..so chill. Thank you very much Mr Ali for your lack of professionalism. Because of your behaviour, your vehicle was totally not worth the aggravation and trouble of dealing with you and your sales games. I will never recommend anyone purchase a vehicle from this dealership. I was so disgusted that for a little extra $$, I chose a higher quality, new BMW instead. Mr Sales Manager, thank you and congratulations for pushing me away to another car company.. I guess VW does not need to sell cars during this recession..
STEVE MEADOWS OF GUNTHER VOLKSWAGEN IS A PIECE OF GARBAGE . I CANT BELIEVE THIS GUY STILL WORKS THERE. I GUESS THE GUNTHER'S DO NOT HAVE VERY HIGH STANDARDS !
Whoever too much is, I have to agree with them and would second guess going to gunther. I had my car serviced at VW and tried to get a fog light fixed. They told me they never saw it like that before (probably because it has been like that since I bought the car), and because of that they couldn’t send it back to VW to get it covered under warranty. So I contact VW and they tell me Gunther told them the light was completely broken from a crash because they didn’t want to deal with it. News flash the light still works and looks fine exactly from the day I bought the car. SO in conclusion the service guy who helped me was nice but who ever runs the shop is an idiot, I have 4 outstanding issues that should be covered under warranty, but they can’t figure out what is wrong because it is a new model car. Will probably take it someplace else before my warranty is up to someone that will give me a straight answer and not lie because they don’t want to waste time.
You are way off but nice to read you are cheering up. That's the Christmas Spirit... :))