Coast Dental Services reviews and complaints 2
View all 185 complaintsCoast Dental Services - refused to do treatment
Went to see Dr. Tim Luong because my son broke his frount tooth and he is a provider on my dental insurance. I made an appoint for an emergency exam & 1 x-ray to determine what treatment needed to be done. After he took 6 x-rays & a pano on my child & did the exam, he then determined he could not do the treatment on his tooth because the insurance did not pay enough for a four surface filling. He said I would have to pay out of pocket for a porclin crown & a build up, that my insurance did not cover it. I asked him to just do what my insurance covered & he said "it was not worth his time that I would have to do the crown or he could just leave his tooth broken". I explained that my insurance would pay to have the tooth fixed with a 4 surface filling, but he said "not by me you will have to go some where else then". He then walked away from me with out even saying good bye. He has a legal contract with these insurance companies when he agrees to be a provider. He is a unprofessional, greedy, arogant, S.O.B, who does not have the best interest of his patients. He has no morals or values other than his own GREED. I had to go to Greenburg Dental who is not a provider on my insurance and pay out of pockek for the filling that should of been covered at 100% with my insurance. BEWARE Stay away from TIM LUONG.
The complaint has been investigated and resolved to the customer’s satisfaction.
Coast Dental Services - over $1000 teeth cleaning
Coast dental is the worst service I ever had. They overcharged me $500 for teeth cleaning on 2/2/09, so far they still have not refunded it to me. They billed my insurance ~$900, but on my account showing as ~$1000, they let me pay the rest, but never told me until I found it by myself. The account lady was so rude, she never told me the truth. Always has different story to tell whenver I ask her about my billing information. They are so sucks.
The complaint has been investigated and resolved to the customer’s satisfaction.
they [censor]ing suck. i took my friend to a coast dental in lakeland florida and they said they were going to take out 6 teeth (4 wisdom teeth and two others) when he showed up they said they will only take out 3 (couldnt they have said that before?) and the worst part is after they took 3 teeth out they didnt even give him a prescription for the pain. my mother and i also started going there, before my friends experience, for just a routine cleaning and they told my mom they wouldn't clean her teeth because they told her she had periodontal disease... thats fine... except she had to wait three hours in a back room by herself to have a doctor come in and tell her. they are a bunch of cheapskates and a sad excuse for a dentist's office.
Mrs.garcia i'm so sorry you are going thrugh this bad dream with coast Dental .I use to work at this very office.I sugest you dont give up. gathe all the "correct information and then if you fin that they overcharge you or malpractice go for after your manoey back and find a Privet dentis.it might be a little more expensive, but they ussually are'nt after your money and they care more for the patient.
This complaint ecos the Daytona Beach letter of complaint. My newer insurance assigned me to the Coast Dental office in Lutz for 2009. This is the absolute worse dental office. In my 5 short months as a patient, they have pushed services that I did not need. They perform a treatment and they dont tell you there will be a charge. They gave me a bottle for periodontal treatment and I explained that similar rinse in the past gave me a bad reaction . The dental hygenist insisted that I take it and try it, never mentioned there was a charge of $20. Another time they sprayed some tratment for cavities( I explained that cavities is not a problem I have), still they insisted I take a toothpaste for total charges of $59. This was suppose to be a cleaning free of charge covered by Cigna Insurance. The office manager was pretty rude also. This is just part of the total bad experience ...They are ripping off the patients...
Latest Coast Dental Services Reviews
Over charging, inproper coding to charge myself and my insurance company more money! Overcharging for services, made to pay upfront, refusal to submit charges to secondary insurance even though an in network provider Extremely Disappointing Experience Lazy office time to go home! Administrative staff and customer careGiving a Voice to Consumers
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This loser is a greedy apathetic unprofessional nasty person. If he really is a dentist it must be a mail order degree or something. I will not take the time to repeat all the nasty things he did, but he did leave me with a half root canal, nerve exposed, no pain meds, and drilled too deep right into nerve, so told me to come back in a week. I come back and he drills in the same hole all the way to the nerve again, and I reminded him of what he should be doing, not drilling any deeper, but sealing the nerve somehow. Bottom line, I walked out, he charges 800.00 on my care credit card, even though I have medicaid. He charged me 800 for a a half done root canal and a week in pain, then infection in the gums, now its a month later and a real dentist is trying to fix his mess. Almost took a swing at the [censored] when he wouldnt stop drilling into my nerve. Not to mention he numbed the wrong area of my mouth like a freakin blind man.
I would not allow this "Dr" LOL! to work on my wooden coffee table much less a human being. If they dont refund the 800 I am suing him this week. Anybody wants in, contact me @tjpetri@yahoo.com. He needs to be stopped.
I have gone through 3 weeks of horrible pain from a broken tooth. I went in to have the tooth pulled, it broke, so he left the shattered root, gave me motrin and a mouth rinse and sent me home, 3 days later I go back with a raging infection and he says, Dr. Loung asked if I was taking the antibiotic that he did not even prescribe for me. So he says don't worry we will take care of it, they take more x-rays, give me pain pills, and the antibiotic i should of been given, and sent me home. A week later I go back, they take more x-rays, removes the shattered root, then contours my gum line, I was in some serious pain, and refused to refill any pain medications. So I go back for the next appointment, and for the second time they asked why I was there and I did not have an appointment. They said I was a walk-in, they took more x-rays and said it looked inflamed and it would take several weeks for it to heal, and refused to give me anything for the pain, then had the gall to charge me $80.00. A simple tooth extraction turned into, at date 3 weeks of hell, and over $300.00. I just find it hard to believe any Dentist would let anyone be in pain for that long, I felt like I was being a bother, the staff performance is questionable at best. I cannot express my Ill feelings towards this experience. And what I have heard from other people since this incident has started, I am not the only person who has had problems. This place in a word "SUCKS"
More than likely a four surface filling was not in your childs best interests. I;m sure a crown was recomended and Dr. Luong would not do treatment on your son just beacuase your ins did not cover a crown. A four surface filling is a huge filling that would probally break and you would be back for a crown anyway. I hope all worked out and be sure to come back to see Dr. Luong for the crown when the filling breaks.
i worked with dr.Luong.Sorry you had to put up with him.Hope your child is doing better. but greenburg dental is not any better. Becarefull with doing medical treatment ruled by insurance.yes I understand the dr.Luong was rude and arogant, that is the way he is.but dont forget thet they are looking "sometimes to do theh best treatment for you or child.Some times what the insurance covers or pay is ussually what is worse fot the patiece.