Coast Dental Services review: Unfair service and lack of communication

Summary of events:
1-Aug2022-GA – My daughter started an Invisalign dental treatment from Coast dental at Pleasant Hill facility in GA
2-Sep2022 GA- The treatment ledger shows an approval entry from Her insurance for $2499.
3-Jan2023-Fl- Requested transfer to FL area since we moved to Jacksonville area. She was instructed by GA facility that She need to Pay the treatment to do a transfer or to continue receiving Invisalign supplies.
4- Feb2023-Fl – Billing letter was received for $2499
5-Jan2023 thru Dec2024 – My personal bank account was charged/debited in a monthly basis for $89.00 for a total $2499. Current balance is -$7.27 (Over payment)
6-Jan2025-Fl – Contacted Pleasant Hill facility for instructions. Via phone call with Coast dental Patience Care help desk in Fl, the GA office was contacted and indicated that this treatment was no longer available at GA and if want/continue She must start a new treatment in Jacksonville are facility.
7-Since Jan2025 and Mar2025 – several attempts (email and phone calls) to reach GA office for clarification/fair solution of facility does not respond. In addition, several attempts via phone call to Coast Dental Central Office (patience support) in Fl. Several Messages left no answer back.
I was informed that the case was escalated to District Manager and Central Office without been contacted back yet.
8-I request a full refund must be completed since the communication and resolution provided was not fair. Or at least since it was partial treatment received refund for the treatment portion not received.
9-Since not respond received after 7 days (12Mar2025), neither GA facility Manager neither Costa Dental District Manager I decided to submit a compliant board to help me in the process to get refunded for the services not received and since they showed not interest in bring a fair solution to the patience.