Zaxby's reviews and complaints 1
View all 396 complaintsZaxby's - Food and service
On 3/19/23 I bought a salad for my son. In my salad we found an empty plastic wrapper. I guess while they were opening the salad packette they just threw the wrapper in the salad. Very disgusting.
So again on 3/20/23 I put in an order for 2 salads and 1 kids meal. The girl at the window said pull over by the door your order will be right out. So other cars come and go they are given their orders while we wait at least 30 mins for ours (I had to call the store to remind them I was still outside). The said they were still working on my order. They finally came out w our order. After waiting so long and pulling away we notice for the kids meal we only got french fries and no chicken. We had to turn back to request our chicken. The girls found this very funny while I was already frustrated. This happened at the Tiger Point Oiffice in Gulf BreezeFL. Someone has to made this store more efficient and get better service. The employees should really get warnings on how to treat customers and be more careful about what they are doing. I will never go there again.
Desired outcome: Either get new hire or get rid of the people who don’t want to work.
Latest Zaxby's Reviews
Non-Payment Of Staff Service complaint Mixed Experiences at Zaxby's Zaxby Waycross GA tea tastes toxic Food and serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!