RaceTrac reviews and complaints 1
View all 522 complaintsRaceTrac - customer service
There is a manager at your new store located in Hobe Sound, Fl by the name of Ela. I have had several bad experiences with this lady. I go to your store almost everyday and get the SAME THING, Game cigars. She is the only person in the store that asks for my ID EVERY TIME I come in. Now this wasn't a problem until I noticed on a couple of occasions that she DID NOT ID a few "white" customers in front of me that were buying alcohol, cigarettes, etc. The last time I checked you had to be 21 to buy alcohol & 18 to buy cigars. I am a 34 year old women that has no problem with being asked for my ID but it becomes a problem when only CERTAIN people are being asked to provide one. And when I brought this to her attention she got very nasty with me & now is nasty every time I'm in the store. I as a CUSTOMER should not have to deal with such truculent behavior.
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