Quest Diagnostics reviews and complaints 2
View all 482 complaintsQuest Diagnostics - Customer service and people skills
I normally don't do reviews, but this location takes the crappy piece of cake. The location in 3700 Washington St, Suite 102, Hollywood, FL 33021 deserves a no star! Star-less human beings at this office.
I didn't know that this location was by appointment only. There should have been clear clarification of that instead of nasty attitudes. The imitation security guard and staff there were unprofessional, they all lacked people skills, and were extremely rude and careless.
The audacity and the tone of one of the workers there. A woman had the nerve to yell at me. Without a greeting and said to me "Get out of the office!?" How rude can you be! She was very hostile! I hope she gets reprimanded. That's not how you talk to a patient or anyone as a matter of fact. I had a question to ask them. Just one question. No one responded but then they responded to me in a very nasty tone.
Also the tone of the supervisor, she was careless of what she had to say to me outside of the office. Then she chimed in to talk to another patient outside while talking to me. Very rude on her part. Learn some respect and be civil to the patients. Go back to school and learn how to be "educated professionals" because you guys are not. You guys need to reference all of your resources and information back to your training manuals. In fact all of the workers there should be reprimanded and get disciplinary action.
If you guys want to treat someone with a nasty attitude. Expect the same treatment and response. Avoid this location at all cost and go to another location where they treat you like a human being. The misery of the staff is unreal there. I'll take my business elsewhere.
Quest Diagnostics - I’m professional doctor or nurse technician
June 25th, 2020
Quest diagnostics have no help or guidelines in place for there customers or patients that comes for a health screening or a person walk in in for a drug screen for a company. Quest diagnostics representative told everyone standing in line to go online to book an appointment, told quest diagnostics representative about appointments are only available until July 1 and her response is not her problem and she does not care. Her conduct was very unprofessional and very ignorant.
Nurses are changing positions without communicating with each other about patients that a standing and waiting.
Wait time is 3 hours.
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