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CB Hospitals and Clinics Mayo Clinic 4500 San Pablo Rd S, Jacksonville, FL, 32224, US
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Mayo Clinic
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Mayo Clinic

4500 San Pablo Rd S, Jacksonville, FL, 32224, US
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3 complaints
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9:41 pm EST
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Mayo Clinic - Errant biopsy by Dr. Massimo Raimondo killed my father

June 14, 2021, Dr. Massimo Raimondo performed what should have been a very routine Endoscopy Ultra Sound and biopsy of a small mass near the pancreas, they were 95% certain non-cancerous, on my father, Leslie Herrin. The Mayo doctor "accidentally" biopsied his repaired aortic aneurysm which caused bacteria to enter his bloodstream that quickly turned into sepsis and after 3 weeks of unbearable pain and a gradual, horrifying deterioration he passed away in a local hospice. 3 other senior/lead Mayo doctors concluded it was Raimondo's errant biopsy that ultimately killed my father.

Additionally - Mayo's 1) unconscionably poor communications (the very first communication after admittance into ER was not a diagnosis nor a treatment plan from a doctor but someone from Mayo’s hospice group with a request for which hospice center we want him sent to, then Leslie’s lead Mayo doctor labels that communication premature, then …. ...), 2) inhumane pain management (Leslie was forced to endure multiple episodes daily of intolerable level 10 pain with elevated fever, heart rate and uncontrollable shaking for 30-45 minutes without pain medication being administered while awaiting an archaic and inhumane 6-step internal Mayo procedure to slow-walk its way through 4 different staff members...), and 3) complete abandonment after week one of two in Mayo (not 1 of the 3 doctors responsible for his care while at Mayo made a single visit during his second week as they were certain death was imminent after daily visits first week), greatly exacerbated Leslie's physical pain and he and his family's emotional pain and was comparable to care in underdeveloped 3rd world countries.

Two pics included - 1) Leslie and his favorite activity - fishing - 4 days before biopsy, 2) Leslie curled up shaking and in pain holding onto hand rails - taken day leaving Mayo for hospice.

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9:36 pm EST
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Mayo Clinic - Denied access for medication to maintain health

I am a patient Mayo Clinic in Jacksonville Beach, Florida; MR# 5-389-329. I am an insulin dependent diabetic I lost my job and health coverage and had been three months without insulin. The Mayo Clinic refuse to see me because I had no health insurance and could not pay. I contacted Novo Nordisk to get help with the cost of insulin. They were able to help me get the insulin I desperately needed. I was told they would submit a form to Endocrinology to fill out and the form needs to be returned to Novo Nordisk and they would mail a year supply of Tresiba and Levemir flex pens along with the needles in four month supplies at a time. I receive two installments then on October 27th at 2:51 pm I received a call from Valletta in Endocrinology at the Mayo Clinic located in Jacksonville Beach Florida stating, " she will no longer fill out the forms required by Novo Nordisk for me to receive the free Insulin they were supplying to me at no charge to the Mayo Clinic. Ms. Valletta was very short tempered and rude to me. Once again, I am without medication in the midst of a pandemic struggling to survive, keep my diabetes under control and prevent myself being infected with Covid-19.
The Mayo Clinic is preventing me form having access to the medication I need to stay healthy and because of their actions they are also putting me at risk should I become infected with Coronavirus by refusing to fill out the paperwork I need to receive free medication that Novo Nordisk will provide for me at no cost to the Mayo Clinic.
Ms. Gordo
[protected]@my. fsu. edu

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1:02 pm EST

Mayo Clinic - medical

I have been going to Mayo in Jacksonville for half a year and every time it is a terrible experience. I feel as if I'm on a conveyor belt. Move them in and keep moving them along. Surgery is a joke, I woke up with trouble breathing on my second surgery. The nurse did not care just told me to do deep breathing. I was not given the little breathing helper to take home and ended up having to go to a specialist for breathing problems because of the rush surgery. Now I'm on breathing medication. Usually when I have an up coming appointment I will receive an email with instructions but not this last time. I only found out I had upcoming appointment. BY going to the website to make a payment. What if I was-not able to take off on that day I would have been charged for an appointment I never knew about. This is not acceptable. I will never go to Mayo again. Mayonis the absolute worst hospital.

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Luz 1031
US
Jan 18, 2020 9:50 pm EST

I have seen enough complaints to stay away from Mayo at Jacksonville. I wonder if all of them are the same...I only visit once and got the picture ! Not going back...Very unprofessional . I always knew that Florida is the worse place to seek for medical services because there doctors can do anything wrong and wont get accountable for it. Laws wont protect consumers but the rich and big corporations. There aren't any services, in paper only...There they practice euthanasia with the elderly in hospitals every day ...I have seen it with my own eyes, they killed my Mom and my Dad...and there is nothing you can do as their agencies aren't offering real services. The State health department is a joke, same as the Attorney General's office...It is disgraceful !

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