Holiday Inn

December 27/2018
vip guest fox1545922395

I called to book a room for my grandson hockey game in buffalo.
Talking to a foreign lady, could not understand a word she was saying and I thought I was getting points for a cheaper discount for room. Next thing I know I am getting a mini vacation they say, fail to tell me it was a time share. And while I was talking to her I had second thoughts and said can I get my money back and she said call this number. She totally annored me. I called the number and they said it was non refundable. I am not going any where on any vacation to get my money back. We file bankrupt 5 years ago we are elderly and retired and broke. We were misled by this girl I would of never consented to a time share thing. We cannot afford anything like that. We really want to cancel everything and we want our money back into our bank account. We called our bank and they investigated and said for us to call that you would refund our money. So I called Jan 7 2019 and was told i had to put a complaint in. So far don't even know where to go for that because that wasn't explain good enough neither. I really think its unfair that now we have to be even careful on the telephone of what we say or do or we could lose our money out of our bank account and not even know it. Please I am begging you to please put our money back into our bank account. We cannot travel anywhere we are ill.