Holiday Builders reviews and complaints 1
View all 30 complaintsHoliday Builders - Move in date was in stone June 24 2022
After receiving a phone call from holiday builders with a move in date for our palm coast home we packed up our belongings in Las Vegas and drive to Florida. Upon arrival at our new house we found it half completed. With our belongings in storage and 1 suitcase we found ourself homeless. When I contacted holiday builders they said our house was delayed for 8 weeks. And did not care where we was to go from here. We bounced around from hotel to hotel costing us 9 thousand dollars. After finally moving in 9 weeks later we approached holiday builders with our complaints and to our surprise the CEO told us to get lost.
HE SAID YOU SHOULD HAVE STAYED IN LAS VEGAS. If only I could turn back time.
Desired outcome: At least some type of compensation
It had nothing to do with the PANDEMIC. why does everything think that,,,
This was about the builders. Lies after lies after lies.
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I am sure Holiday Builders gave these people the same sales pitch we got. We will have your house built in 11 months. "We've never had one go longer than that but cannot give you a guaranteed date." As a buyer you have to sell your current home, but when is the right time? Holiday never gives you anything to work with, so you sell when you can, put your belongings in storage and eventually you feel like a fool for believing what the sales coordinator tells you. Workmanship is sub-standard. You think they lack communication BEFORE you close, just wait until afterwards.
We were in the same boat. Went under contract 1/28/21 House not started until 3/22. Still not done by Thanksgiving 2022. After multiple meetings, explaining what they were costing us with 2 PODS in storage, extra rent all our belongings in storage, Legal papers in storage ect. and each of us a suitcase. The price was increased $35,000 also. They cost us well over $15,000 from storage fees, fees, to extend rate locks, extra rent, you name it. Finally we demanded out and money returned from contract. They do not care one bit about their customers and it shows in all their lies, and the way they talk to their customers. The one supervisor R.F. is horrible, so rude indeed. He has no care for the customers. This house built in Port Charlotte, they cannot put it all on Hurricane Ian. lack of getting anything done, the delays, the lies, were long before Ian. Until they have to start re-imbursing the customers for what they are costing them, there will be no change from within. But they do not care. Run, fast, do not walk away from this builder. Unless you like heart ache, and a big loss of money.
WELL...after reading this, I do understand it was during the tail end of the PANDEMIC and everything was in flux. The buyers need to shoulder some responsibility and should have had a back up plan for "just in case" but they did not. Why should they expect the builder to do something special for them. It was their own responsibility to have a fall back. They could have rented at RV.