Coast Dental Services reviews and complaints 3
View all 185 complaintsCoast Dental Services - 2 gold crowns snatched from my mouth
I went in to be fitted for a partial. When the tooth cast was pulled it 2 of my gold crowns were removed with the mold. I was told by Dr. Jose Eduardo that he would put them back in but he would have to x-ray the teeth to make sure there was no damage. He took the x-ray and the teeth were fine but then he back pedaled and said he wasn't going to put them back in. Then he goes further to say that I hit him and called the police on me. A class act. Needless to say I had them replaced at my own expense. Coast dental also charged my insurance for take home meds that were never issued. I called the corporate office in Tampa to file a grievance but was told I couldn't speak to anyone at that time but they would call me back. I never heard from anyone. Highly unprofessional from the dentist and corporate. I will never go there again or recommend anyone to go there.
Desired outcome: Accountability for their actions, a formal apology and termination or some type of sensitivity training for Dr. Eduardo.
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Coast Dental Services - Incorrect charges
My daughter and I went there and I had xray and screening but they did not ask me if I wanted to do screening. They did those and charged me $112 and they sent me another bill that I have to pay for more $40 so the total I have to pay is $152 for only xray and screening.
About my daughter. She had xray and regular cleaning and I already paid $87. They said they used something(chemical) that the insurance do not pay so I had to pay. Then they sent me another billing that I have to pay more $256.57 for nothing. They said that money was for the exams but my daughter did not have anything else but xray and cleaning. As far as i know my daughter is 15 so she has everything for free e.g Routine exam, cleaning, xray, sealants and fluoride treatment. But she only had xray and cleaning. I reported this issue to the insurance and they said they didn’t have any billing that I had.
Desired outcome: clear charges and refund
Replied
Coast Dental Services - billing practices
Patient since 2003, went for yearly check-up&6 mos.cleaning.They added cancer screening, deeper cleaning, fluoride treatment.Bottom line the charge was $448.98 .I am 71 yr.old retired woman living on social security/no insurance.I asked if they could work with me hoping for some consideration;but they said no, they have you sign billing so that's that.They will give me my records if I write for them for a date to pick-up.So, as I've found your website &so many other unsatisfied ripped off consumers, I'd like to add my name to the list of unsatisfied customers.Obviusly they didn't value a long term customer. Wish I'd have seen the website sooner. Thanks for the platform to vent&warn others.Ms.Pat in Cocoa, Florida
The complaint has been investigated and resolved to the customer's satisfaction.
Was told that I had a cavity and that it needed to be filled immediately. I did not have time that day. In the mean time I went for a visit to NJ and went to my former dentist who told me there was NO cavity there at all. I will not be going back to Coast Dental.
Latest Coast Dental Services Reviews
Over charging, inproper coding to charge myself and my insurance company more money! Overcharging for services, made to pay upfront, refusal to submit charges to secondary insurance even though an in network provider Extremely Disappointing Experience Lazy office time to go home! Administrative staff and customer careGiving a Voice to Consumers
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