Coast Dental Services reviews and complaints 2
View all 185 complaintsCoast Dental Services - Billing and services
I have been billed three times. I have called and left 5 messages for someone to call me with no returned calls. I have even spoken with someone at Coastal Dental and they assured me that someone would call me to discuss this issue. I have since paid this bill to keep my credit good, even though this is an over charge from what my insurance company has indicated that I need to pay.
Coastal Dental is a scam. I have been overcharged, did not receive the services that I originally scheduled the appointment for. Did not see a dentist in person instead it was on TV. This dentist then proceeded to tell me I needed a crown. I got a second opinion, and I did not need a crown. Total scam. Coastal Dental charges people for services that they do not need and then overcharges after submitting information to insurance. I was told at my visit that everything was covered by my insurance except $24.00. I paid the $24.00 then received a bill for $132.00. I will never recommend this company, nor will I return.
Desired outcome: I would like my refund of $132.00.
Coast Dental Services - overcharging/unnecessary treatments
In the 12 years I have been retired from the Air Force, I have NEVER had to pay any charges for my cleanings/XRays...UNTIL moving into the Ocala area and falling into the clutches of Coast Dental. Ny first visit resulted in close to $500 in non-covered costs. It would seem that they may charge $41.00 for "anti-bacterial irrigation" which seemed to be nothing more than a squirt of mouthwash. $28.00 for desensitzing meds (wiping my gums with something). My wife was charged similar amounts. An internet search reveals the truth that it is a coroporate driven scheme to get as much as possible from the pockets of people of low and fixed incomes. We're looking for another PRIVATE dentist now!
The complaint has been investigated and resolved to the customer’s satisfaction.
They charge us fees for $41.00 for "anti-bacterial irrigation" nothing more than a squirt of mouthwash. $28.00 for desensitzing meds (wiping my gums with something). and much more, My husband has been going for his cleaning and they charge over $200 each visit which the cleaning has been broken up into four visits and all of the fees for mouth wash fluorides and stuff they rub on your mouth while cleaning are not covered by insurance costs were $65, $25, $18, $45 and were charged per each 3 teeth resulting in over $800 just for a cleaning
My friend calling the coorporate office wont do anything.Coorporate is hoe rules all the offices .They are the ones puching all the Doctors and other staff members to add and dignos all this "xtra things" irrigation, desensitizing ...Go stight to small claims court.
A piece of advise...remember that Coast Denatl is a powerful coorporation and they have a very good group in law representation.You as patient signed all this documents and consent forms prior any treatment that states basicly that is all patients resposability and foult :(
Good luck and fight them.dont give up.I think this will help this company to learn to respect and cere moore for their patients.
Went there today for a check-up and a cleaning and what a mistake. They were deceptive in what they were charging me for - things I didn't want nor need. And then when I questioned it at the check-out, I was accused of trying to scam them and that was what I was there for was to scam them out of payment for services! I went there for a check-up and a cleaning - scamming really isn't something I would think of going to sit in a dentists chair to do! Unreal! Now I'm contacting their corporate office to see what their viewpoint is. I'm guessing this is probably systemic with the entire chain but it was a starting point. My next step will be small claims court and possibly a slander/defamation of character suit. Stay away from Coast Dental and spread the word.
Latest Coast Dental Services Reviews
Over charging, inproper coding to charge myself and my insurance company more money! Overcharging for services, made to pay upfront, refusal to submit charges to secondary insurance even though an in network provider Extremely Disappointing Experience Lazy office time to go home! Administrative staff and customer careGiving a Voice to Consumers
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I had the same problem with you. They overcharged me and they changed me for something that my daughter didn’t have. And it’s so ridiculous that we had the same service but the prices are different .