Zaxby's reviews and complaints 1
View all 396 complaintsZaxby's - order at drive through
On 8/25/19 I went through the drive through at the Ocala Zaxby's. I ordered 1 nibbler meal with a Diet Coke, 10 boneless wings -hot with a tea. My total was $19.33. I had been driving for 4 hours and still had 4 to go. I went to the window, paid and was given the two drinks. About 30 seconds later was handed a bag of food. My husband handed me my food (nibblers ordered) after I got onto the interstate. What I had been given was fried mushrooms and his order was BBQ wings not hot. I was very disappointed as was my husband. We did not get what we paid for not even close. My check # was 99 and the time was 1:50 PM. The mushrooms I received are priced at 3.79 and my meal was 7.19. Not only did I not get the right food I lost money on the error. I would appreciate a correction.
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