RaceTrac reviews and complaints 1
View all 522 complaintsRaceTrac - camel jade menthol's full flavor
I have been coming to this racetrac since it opened and never had a problem with my cigarette. For the last two months I have been asking them to order my cigarette brand I buy a carton a week. Every week for the past two months I have came back in to the store on their delivery day and they have not ordered the cigarettes. Each time I get a excuses why they haven't been ordered and each time I ask if I should call corporate to ask them to get the job done. The manager and four different employees assured me that they will be in the following shipment. I when into store # 1177 Thursday night to see if the order was placed and one employee told me they are not ordering my cigarettes because nobody buys them. She assured me that they will NOT order my brand and I need to go somewhere else. Nevertheless, after waiting two months on an empty promise and driving around to every gas station in my area to buy these cigarettes I decided to report to corporate. Please restock these cigarettes in your store. I know another person who smokes the same brand who has also been waiting for them to be restocked.
Thank you,
[name removed]
[protected]
[protected]@gmail.com
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