Zaxby's reviews and complaints 1
View all 396 complaintsZaxby's - Zaxby's restaurant
On Sat, Apr 6, 2024, 8:59 PM Jeremy Hertz wrote:
April 6th 2024! Today I went to Zaxby's restaurant and was treated in worst way I've ever been treated I went in and ordered a number 1 zax snack meal and got the survey number and did the surve got the survey code. And took that receipt with code to the counter and ordered another number 1zax snack meal. And said can I get the survey meal with that survey code on that receipt and was denied 20 times or more maybe. Because I lowered my standards and got in a yelling match with the manager at Zaxby's on Forest City road and the rest of the team there. Me James Casey Skipper and my friend Jeremy hertz. came into Zaxby's and order the number one sack snack meal and got a receipt with a survey code on it did the survey got the code I went back to the counter order the number ones that it's packed meal and gave the survey code receipt and was denied my survey snap meal many times. So the way I feel that this Zaxby's restaurant made me feel like I was treated biased because I wore a backpack in to eat after work and was treated this way I am appalled and feel real low after this. I want to talk to someone about this so please email me back with the correct way to follow this please thank you... — Forwarded message — From: James Skipper
Date: Sat, Apr 6, 2024,
On Sat, Apr 6, 2024
April 6th 2024! Today I went to Zaxby's restaurant and was treated in worst way I've ever been treated I went in and ordered a number 1 zax snack meal and got the survey number and did the surve got the survey code. And took that receipt with code to the counter and ordered another number 1zax snack meal. And said can I get the survey meal with that survey code on that receipt and was denied 20 times or more maybe. Because I lowered my standards and got in a yelling match with the manager at Zaxby's on Forest City road and the rest of the team there. Me James Casey Skipper and my friend Jeremy hertz. came into Zaxby's and order the number one sack snack meal and got a receipt with a survey code on it did the survey got the code I went back to the counter order the number ones that it's packed meal and gave the survey code receipt and was denied my survey snap meal many times. So the way I feel that this Zaxby's restaurant made me feel like I was treated biased because I wore a backpack in to eat after work and was treated this way I am appalled and feel real low after this. I want to talk to someone about this so please email me back with the correct way to follow this please thank you...
Claimed loss: Loss of my mental thoughts at times about this one
Desired outcome: I don't know to feel better about the way I was treated that day but I have many thoughts about this one and feelings and just needs to be brought to someone's attention because I feel different after this incident
Confidential Information Hidden: This section contains confidential information visible to verified Zaxby's representatives only. If you are affiliated with Zaxby's, please claim your business to access these details.
Latest Zaxby's Reviews
Non-Payment Of Staff Service complaint Mixed Experiences at Zaxby's Zaxby Waycross GA tea tastes toxic Food and serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!