WoodSprings Suites reviews and complaints 2
View all 414 complaintsWoodSprings Suites - Product and service
We booked TWO rooms for a last minute family vacation and there were multiple issues.
1. $150 deposit on top of cost of room. I have never had to pay that at even a nicer hotel.
2. One of the rooms was not ready
3. A double bed room was only provided with TWO towels
4. No housekeeping
5. Stopped up toilet and we were told to go downstairs and plunge it ourselves
6. A/c didn't work properly
7. This property does not provide anything for the "kitchen"
8. All around crappy hotel and crappy service. Very disappointed and sad that my family has to stay the rest of the duration of our vacation since over $1, 000 is wrapped up here at this awful place.
WoodSprings Suites - hotel stay and reservation
The hotel staff called the cops on me for no reason at all I didn't do anything wrong. And they put a restraining order against me not to come back. And they still owe me money for my stay. They kicked me out 2 and a half weeks early. My whole stay was awful. They didn't give me towels or linens. They didn't clean my room. They treated me very badly. I'm very dissatisfied with that hotel. I'll never ever go back.
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