Coast Dental Services reviews and complaints 2
View all 185 complaintsCoast Dental Services - the district manager mia
For the past 2 weeks I have been trying to schedule an appointment and it is only due to the fact that I am in severe pain and need Serious done. This young lady is the supposed district manager for this location in port Saint Lucie Florida who not once asked me was I in any level of pain and had been dismissive from the very beginning of our 1st conversation several weeks ago.
When I call back to reschedule I continue to get her because it is the holidays I suppose she is filling in and she continued to be dismissive and not helpful to me. I went for my appointment and I have a balance of a 100 bucks which have already given them close to a couple of thousands and and instead of her telling me at the time when she booked my appointment that I wouldn't be seen, she waited until I got here and said I needed to pay this $100 balance in order to be seen. I am still in pain it is a couple of days before Thanksgiving and this is the treatment that this establishment decides to give me after I've given all this amount of money and I just didn't have the $100 today.
She neglected to tell me that when she had ample opportunity over the past several weeks when I tried to schedule I will more than likely move my dental account to another location in port Saint Lucie because of this unbelievable treatment.
Coast Dental Services - policy
Office receptionists rude generally, but policy is subject of this complaint. This office takes various insurance plans. However, to get an annual cleaning, an exam is first required to determine the level of cleaning needed. If more than the basic cleaning covered by insurance plans is determined to be needed, they refuse to do even the basic annual...
Read full review of Coast Dental Services and 5 commentsLatest Coast Dental Services Reviews
Over charging, inproper coding to charge myself and my insurance company more money! Overcharging for services, made to pay upfront, refusal to submit charges to secondary insurance even though an in network provider Extremely Disappointing Experience Lazy office time to go home! Administrative staff and customer careGiving a Voice to Consumers
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