Hair Cuttery reviews and complaints 1
View all 183 complaintsHair Cuttery - Full highlight and toner services
My appointment was on a Wednesday with Angie we had a consultation a service of highlights toner total cost was $150 I was fine with that the minute I got into the chair she complained to me the whole time of how bad my hair was and that it was orange lugging now mind you my regrowth was dark and my aunts were blonde and level 11 so she did the foils put on the toner came home a few days later washed my hair and the toner washed out leaving my hair orange worse than what it was so I called and made an appointment for her to fix my hair went back in on the following Wednesday she put a toner on my hair all over and now I have dark hair I have no blonde and that's not what I asked for the whole time she's telling me of a master color us senior designer at that needless to say I am very unhappy my hair is now all one color no highlights and I was charged $150 I would like my money back I am very very unhappy instead of trying to work with the customer of what they're going for and having an understanding the whole time telling me of what I cant doing what she won't do or will not do so I'm hoping that I get a district manager to get back to me I would appreciate it and I would love speaking with that person.
Desired outcome: I am asking for a full refund and my hair to be fixed by someone else
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