LabCorp reviews and complaints 1
View all 425 complaintsLabCorp - not sanitary
I went to labcorp for routine medical tests today. 1217 east ave, sarasota fl
When I arrived there were several elderly patients arguing with confrontational labcorp employees that they had provided urine samples while the staff insisted that they had not. One elderly man stated that he witnessed his sample being stolen by another individual there for a drug screening.
When my turn came, my blood was drawn and I was handed a cup and a plastic lid that looked like a paper coffee cup. It had my name written on it with pen, no number. I was told to go into a bathroom. The bathroom was filthy and there were numerous puddles and spots of urine on the floor, the counters, the sinks. There were also several rings of urine left by previous cups on the counter. It was apparent that the urine was from numerous persons.
I was not given an alcohol wipe or instructed to wipe my hands. The woman scolded me for handing her the cup and told me to leave it on the dirty counter. I told her that the bathroom was filthy and she said someone clean it later.
The employees there were morbidly obese, confrontational, rude, and appeared to have a limited intellect.
I am 50 years old and have utilized the health system in several states, mexico, central america and south america. I have never witnessed such a bizarre situation and unsanitary conditions in a healthcare facility.
This facility is below third world standards and I do not feel comfortable with the integrity of any results.
I tried to report this to the state and county health departments as well as united, all were disinterested. Unfortunately they operate in the same non caring ineffective manner. Luckily I can leave the 4th world fl usa health system and obtain health care in south america
Follow Up:
It has now been 12 days and I have an appointment with my doctor to review the results tomorrow. I phoned the doctors office today to assure that they had the results. They did not have the results and an employee and a RN were spending the entire afternoon attempting to contact LabCorp in an attempt to obtain the results.
This company is incompetent on every level that I experienced. It is my feeling medical testing is a serious matter and requires competent skilled workers with safe, sanitary, reliable, secure procedures. Can you imagine if Boeing or NASA operated like this?
The complaint has been investigated and resolved to the customer’s satisfaction.
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