Sonny's BBQ reviews and complaints 1
View all 45 complaintsSonny's BBQ - Complaining about the cold food we received last night, poor service, and the lack of having their business under control
Last night we went to Sonny’s BBQ on N. Monroe St., in Tallahassee, Florida. We sat down mediately noticed that was not the best environment at the time probably should’ve just got up and left that we have law enforcement in there and we still had a lady walking around from table to table harassing people, even though you could tell something mentally was wrong with her, but the comment she was making were almost offensive to people she was talking color, religion stuff like that. Nobody did nothing but laugh at her didn’t bother to go to her table and talk to the people that she was weird Al food came mediately noticed that the, egg rolls were not the same as they used to be called runny don’t know how that was. Specially, when they were supposed to be deep fried salmon, they’re not anymore my sweet potato came out. I asked the lady when she finally came back to my table after I sent somebody to go look for her curtain in the microwave walked around the restaurant waiting on other tables cleaning up, so confused, finally goes back to my sweet potato brings it back to my table. It was so hot that steam was coming off of it and within two seconds it turned a rubber because she had had it in the microwave so long so I asked somebody else to bring me my ticket, and what the problem was the gentleman snatches the ticket out of her hand doesn’t say anything hand it to me hands me another cold, sweet potato and everything is still on my bill now I am the rescue that they called when they had a problem with the feral cat. We tracked all the cats there we fixed them we even took two weeks out of our time to come there every single day to catch a mama cat that all your customers were complaining about because they were so worried about her because she was pregnant. We finally caught her, not once did any of your staff offer anything to feed her while we were trying to trap her because they kept feeding her the food so that’s what she was used to. We had to purchase meat from y’all couldn’t understand why y’all wouldn’t give just a little bit to feed a cat that we’re trying to trap so no three days after we tracked her she gave birth to five kittens. Nobody’s never offered one thing to us nor did we ask except better service, and be treated with respect, no I know Mr. Sunny in Gainesville and he does not allow this. He is a good man and an animal lover. I’m so disappointed in my community and Sonny’s. My phone number is [protected] if you would like to talk because y’all got hundreds of emails and we fix y’all problem and never got a thx from y’all.
Desired outcome: A very horrible experience have not been in Sonny’s other than the trap y’all stats since Covid took affect because y’all took the salad bar way I can say your business has died down since that happened in our community
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