Banfield Pet Hospital reviews and complaints 1
View all 525 complaintsBanfield Pet Hospital - Refund of all payments regarding this case.
I just took my pet cat Celina to Banfield Pet hospital in WinterGarden Florida. They charged me $500 for an exam and some blood work. she was jaundace, her abdomen was extended, was vomiting, diarhea and lethargic. They wanted to charge me another $500 for an Xray but we could not afford it so they send her home with a offer to give her an appettite pill. After another week she did not improve so we took her to a different vet who in 20 min of examination noticed this pet had FIP and litterally hours to live. She had been that way for several weeks. The banfield doctor completely missed something that another vet noticed just by listening to her lungs and abdomen. I had to put her down. This is the second time Banfield in FL puts profit and money ahead of the safety and well being of my pet. I called them and asked them what they where going to do about that and the answer was we are so sorry for your loss. I will never bring another pet to any banfield pet hospital again. It would have been better to know that this was terminal a week ago instead of having to try and keep this cat alive with a syringe for over a week.
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