Coast Dental Services

This "health-care provider" is the worst I have seen in 46 yrs of living. I moved to the area, filled out their new patient paperwork and made an appointment for 8am. I arrived on time and was shown to a chair at 8:25 by the hygienist. I let the her know that I had extremely sensitive teeth and have always had to have shots just to get my teeth cleaned. She said, "well, that's going to be a problem". She went on to say the doctor didn't have much time today and that she is good at her job... I assured her it wasn't doubt in her ability but it's my teeth that are sensitive, not the gums. Eventually she took x-rays and asked me to wait for the Doctor.

I waited for about 15 mins. and Asia Richardson, the dentist, introduced herself and asked a question about my surgical history. I replied it was well over 4 yrs ago and that I have had work done since with the approval of my Doctor, that I should be "good to go". Dr. Richardson retorted that, "I will decide if your good to go". Okay, that was off putting but not the worse. She asked about the sensitivity and after explaining it's my teeth, not the gums, she numbed the right said of my mouth, took a look at the assessment and then stopped to ask, why are we doing a clean up when you need antibiotics. I asked, "what would that entail" and she replied, "WHAT PART OF ANITBIOTICS DO YOU NOT UNDERSTAND?" -- I was floored but inquired, "well, are they topical or pills or other type? How much do they cost? Why do I need them...?" She said the name of the product she wanted to use and I have used them before. She sent the hygienist to write another treatment plan for me to sign and left the area.

A few minutes later the hygienist came back with a quote for the product that was for $89 x 4 plus the cleaning I was about to receive. I told her it seemed to much to me... when I had the same treatment in April 2011 and it was $35. x 4. I asked her about the numbers and why it was so much. She said she would talk to the doctor and came back a few minutes later. She said they weren't going to treat me and asked me to leave or make another appointment. It was 9am and they had another customer waiting.

I am a very patient, calm and happy person. My expectations of health care providers are that they explain what's going on with my health and simply answer my questions as well as they can. It would seem to me that Dr. Richardson wants to be completely in charge and that the patient should simply sign the papers, be treated rather poorly and pay the bill - no questions asked.

I went to a dentist 2 miles away the following week. Their treatment plan was actually $700 MORE than Coast Dental but the treatment they explained to me made sense. I paid them $1, 200 for services rendered and received GREAT care. I have to wonder if Dr. Richardson was actually treating me, or just going through the motions but her condescending attitude and blatant disrespect towards me was unacceptable.

Run from this dental practice as fast as you can!