iLoveKickboxing reviews and complaints 1
View all 11 complaintsiLoveKickboxing - New management refusing to honor my purchase
The new owner does not honor the class package I purchased before he became an owner. I sent him a record of me paying over $470 for class package to be used by my family. I called several times and each time he said he would call me back, which he never did. I had a verbal agreement with the previous employee there that we could still use the class package until 12/31/2020. He flat out denied us to use any of the class packages since it's been over 1 year from the original purchase date based on the email receipts I sent to him, although he can't even find the original contract and despite the fact that I explained to him that I had the agreement to be able to use it until 12/31/2020. With my family's medical issues and covid I was only able to use 3 classes, for $470 payment. He told us that we are not welcomed at his business and hang up the phone. Really disappointed with the new management.
User's recommendation: don't give this location any new business as the new owner is extremely rude.
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Good Morning,
I signed myself and my niece up for kickboxing out the va beach va new gym! I was told that 141$ was a special and it was just hold our spot!
This was in oct!
Now its nov and you are trying to take more money out my account another $141 for my niece and on my debt card.
I have already paid that payment in Oct. I was also told and i have text as proof , that gym would open in Nov 14 and i would would have two full
Months free and half of jan .
Jan 14 for membership. Now I’m being told Gym will not open until Dec and you have taken almost 400$ from me
i would like FULL. refund because you false advertise and had me thinking i would have two months free. You also told me when i enrolled it was just holding fee and it would not come out my bank account! But it did! Same day i enrolled payment was taken. I also have proof of this text, thats another false advertisement. Very unprofessional. We are in a recession , people need there money they shouldn’t be playing games like this. Nobody calls back! I have texted and email ! All I want is my money back!
We are very sorry that you had this experience. ILKB Class Cards expire 1 year after purchase. Unfortunately, you purchased your classes in June 2019 and all classes expired June 2020. If an agreement was reached between you and the old owner, then it sound have been updated on your account.