Waffle House reviews and complaints 1
View all 659 complaintsWaffle House - A race problem when I went to order food
I went into your waffle house store on 20 Auburn Park Drive, Auburn, GA at 5pm yesterday. I step in the restaurant and waited 30 min before order was taking, there was only 6 people in restaurant. There was a cook name Bret, he was cooking. This cook had no problem cooking the white people food. He got their food out without an issue. So the waiter call my food out to go. The cook then stop cooking and go to the back for 15 min granted I have been there 30 min already he then come back out and the waiter ask when he's going to start my food well the cook do not respond and still is not fixing my food then after 25 min has pass he decides to cook for now there only 6 people in restaurant and every one has their food. After starting food he takes it and slam all the food down, now this was not done with the white people food then after slamming food down he doesn't tell waiter that it is ready he just leaves the food and never come back out from back, I then ask waiter is that my food why is it like that waiter said he did not know so I tell waiter that I do not want it that I am going to call corp with this matter then I ask waiter for cook name his name was Bret I also ask for mgr# he gave it to me, I try to contact him his name was AJ but he never answers his phone. I then call the store this morning and spoke to the district mgr her name was brook and explain the situation I have not heard back from her, I ask her to call me back when she finds out what happen I just move in to your city and what I just experience no one should have to go thru because of their skin I would like someone to call me with this issue I have about what happen I want something done about this my name is Calvi Brown my # [protected]
Desired outcome: what something done about that cook because this never should have happen
please do not go to this resturant it is still playing the race game
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I have seen similar things in the Jackson TN, south highland Waffle House. I witnessed a white waitress being harassed by a black cook, even physically blocked from taking customer orders... when I reported this to the black female manager the next day, she WENT OFF and started calling me a liar and a racist (even though I'd been a super good customer there for nearly twenty years and she knew me well! Evidently, if you report female harassment there this automatically makes YOU a racist for reporting it? Crazy! As I left the store she was still screaming out her hatred towards me for making a simple report to her about what went on (was that cook her daddy or brother or something? Something crazy was going on there!) I'd advise any people in the Jackson Tennessee area NOT to ever eat at the South Highland (or any) Waffle House location.
I had this same experience but in reverse. Orders from White customers were ignored but Black people received prompt service. I didn't complain, I just never went back.