Menu
For Business Write a review File a complaint
CB Glasses and Lenses Stanton Optical 3899 Washington Rd, Augusta, GA, 30907, US
Stanton Optical company logo
Stanton Optical
reviews & complaints
Stanton Optical company logo

Stanton Optical

3899 Washington Rd, Augusta, GA, 30907, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 7:00 pm
Sun
12:00 pm - 5:00 pm
ComplaintsBoard
T
9:56 am EDT

Stanton Optical - eye care

Service and glasses provided a bad eye prescription and lenses that fell out. After try to get the problem resolved and 20 trips driving back and forth I got no where. When I got the last phone call they informed me that my glasses were ready and to bring my credit card so they could give me 100.00 credit. After 30 minutes drive there and arriving. I was told no your glasses are not ready and we will have to special order your lenses and are you ready for me to proceed with that credit. I said no not until you get it right and that she in fact had just lied to my face. The lenses were there as I had already seen them. So it took two weeks to get my eye prescription corrected two sets of lenses in the original frames that I provided that they cut to put into the frame that do not fit correctly and fall out. Another pair of frames I gave them also off and now they just lied to me. I do not recommend this business at all I have never in my life have dealings like this. They also charge me which I paid out of pocket and billed my insurance company. That is illegal

Read full review of Stanton Optical
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.